Privacy Policy

1. Overview

DIMM_WATCH ("we", "us", "our") operates dontgetrammed.com (the "Site"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Site, request quotes, place purchase orders, or contact us.

2. Information We Collect

We collect information you provide directly:

• Contact details: name, email address, and phone number (optional).
• Shipping information: street address and state, collected during checkout for order fulfillment and sales-tax calculation.
• Quote requests: build specifications and requirements you describe when requesting a price quote.
• Questions / support: any message you send through the FAQ or contact forms.

We do not collect payment card details directly. All payments are processed by our payment partners; we receive only confirmation of payment status.

3. How We Use Your Information

• To fulfill purchase orders and arrange shipping.
• To prepare and send price quotes with expiration dates.
• To respond to questions submitted through the FAQ form.
• To calculate applicable sales tax based on ship-to state.
• To send order confirmations, quote notifications, and shipping updates by email.
• To enforce our Terms & Conditions and prevent fraud.

4. Cookies & Tracking

We use only essential, first-party cookies necessary for Site functionality (e.g., cart state). We do not use third-party advertising cookies, tracking pixels, or analytics scripts that profile you across the web.

5. Data Sharing

We do not sell or rent your personal information. We share data only with:

• Shipping carriers (name, address, contact phone) to deliver orders.
• Payment processors — you transact directly with them; we do not see card numbers.
• Tax authorities when legally required to report sales-tax collections.

6. Email Communications

By providing your email, you may receive transactional messages (quotes, order confirmations, shipping notices) and occasional service updates. You can unsubscribe from marketing or newsletter emails at any time via the link in every email, or by visiting /unsubscribe with your token. Transactional emails related to active orders cannot be opted out of.

7. Data Retention

We retain order and quote records for as long as necessary to fulfill the purposes described above, including legal, tax, and accounting obligations (typically 7 years). FAQ submissions and abandoned quote requests are retained for 2 years, then automatically purged.

8. Security

We implement industry-standard measures to protect your data, including encrypted transmission (TLS), access controls, and least-privilege database policies. No system is 100% secure, but we take reasonable steps to prevent unauthorized access, disclosure, or loss.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal retention requirements).
• Object to or restrict certain processing activities.

To exercise any of these rights, email us at privacy@dontgetrammed.com with sufficient detail to identify your records.

10. Children's Privacy

The Site is not intended for users under 16 years of age. We do not knowingly collect data from children. If you believe we have inadvertently collected such data, contact us immediately and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the bottom of this page reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated Policy.

12. Contact Us

For privacy-related questions or data-requests, contact:
DIMM_WATCH Data Systems
Email: privacy@dontgetrammed.com